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Giga Channel Electronics Co., Limited
SERVICE & SUPPORT
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Basic IT Outsourcing Service Giga Channel applies state-of-the-art technologies to provide "one-stop-shop" solution to SME (Small & Media Enterprises) in China. We believe that single-point contact of IT services would help you to save a plenty of time & money.

Giga Channel IT Outsourcing Service :
  • Full Responsibility to look after Internet Access, Email and Networking Systems

  • Maintenance and Upgrade on Software Applications, PCs and Server

  • Anti-Virus Protection and Security Rules Management

  • Data Recovery and Backup Management

Support Coverage Basic
Support Hours Mon-Fri : 9am – 6pm
Hotline Support Unlimited
Number of Contacts 1
No. of Support Cases Unlimited
On-Site Response Time 4 hours to Next working day
Regular On-Site Visit Monthly
Documentation Provision Yes
Single Point of Contact Yes
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